FAQs – HAOLITEK LIMITED

1. What devices are HAOLITEK wireless earbuds compatible with?

Our earbuds are compatible with any Bluetooth-enabled device, including smartphones, tablets, laptops, and smart TVs.

2. How do I pair my HAOLITEK earbuds?

Take the earbuds out of the charging case.
Enable Bluetooth on your device.
Select “HAOLITEK [Model Name]” from the list of available devices.
Once connected, you’ll hear a confirmation tone.

3. How long does the battery last?

Our earbuds provide up to 6 hours of continuous playback per charge. The charging case provides an additional 18 hours of battery life.

4. How do I charge the earbuds and the case?

Place the earbuds in the charging case and ensure the case has sufficient power. Charge the case using the included USB-C cable. It takes approximately 1.5–2 hours to fully charge the case.

5. Are the earbuds water-resistant?

Yes, our earbuds are rated IPX5, making them resistant to sweat and light rain. They are not suitable for swimming or full submersion in water.

6. Can I use only one earbud at a time?

Yes, each earbud can function independently. Simply use one while leaving the other in the case for later use.

7. What should I do if the earbuds are not connecting?

Ensure Bluetooth is enabled on your device.
Make sure the earbuds are charged.
Reset the earbuds by placing them in the case, then holding the button on the case for 5 seconds.
Re-pair the earbuds with your device.

8. What is the warranty for HAOLITEK earbuds?

All HAOLITEK earbuds come with a 12-month limited warranty covering manufacturing defects. Accidental damage or misuse is not covered.

9. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number on the carrier’s website to monitor your package.

10. How can I contact customer support?

For any questions, assistance, or warranty claims, please contact us at:
Email: haolitek666@gmail.com